Mr Divino,
Last week I purchased a 2006 Highlander, my second car from your dealership. It was a good experience and I appreciated the way your sales staff ( Guy and Ken ) cooperated to bring me all the information I needed. I thought you should know about an incident that happend while I was away from your dealership and considering my options. I was at Burt Brothers in Farmington, buying a new automobile battery. While there I asked how much they would charge to inspect a used car that I hoped to buy. They asked about the car, so I told them it was a certified used Toyota. The price for the inspection was $48 or so, as I recall. Then Cory asked who was selling it. I told him it was Tony Divino Toyota. Cory told me that they would be glad to inspect the car, but that there really was no need " not with thos guys ." He assured me that your shop had a great reputation and that your mechanics would have done a thorough, professional job.
I thought you and your shop people needed to know that they have that sort of reputation.
A satisfied repeat buyer,
Gary A. Goodrich
Customer: Coda A.
Salesperson : Dennis King / Rob Hansen
Comment: "
I attempted to get a vehicle through you and although I was not approved I just wanted to say it was probably the best service I have ever had and I will definately reccomend you to anybody I know. Even after finding out that you wouldn't be able to help me Susan still called to give me some advice about how to improve my situation and dennis called to inform me what the issues were. I truly felt like they cared and that is a very rare thing in the car sales industry so to susan dennis and robert a huge thanks for not treating me like just a number. "
Customer: Kimberlee W.
Salesperson : Dennis King
Comment: "
I recently bought a car from Tony Divino, I had a wonderful experience. I would personally like to give a special thanks to Dennis King for helping me and having such a warming and friendly personality! My car is doing great!! Thank you, Dennis!"
Customer: Patsy R.
Asst Service Manager : Kelby Neilson
Comment: "Excellent service. Done quickly with caring manner and personal was eager to help to keep cost as minimal as possible." " Appreciated the shuttle and service in getting to and from the Toyota Car Care Center. Thank you for the great service!"
Customer: Russell M.
Salesperson:Rob Hansen
Comment: "We felt that our salesman was VERY honest and straight forward with us. He was very considerate of our time and did his best to make things run smoothly." "It was actually the first positive experience we have ever had purchasing a vehicle! Like I said before, we had an awesome experience at this dealership and already have recommended them to our family and friends, and I am sure we will do future business with them!" "Susan was awesome! She was so easy to work with and really explained everything to us in Laman's terms. She had a great personality and kept our positive experience going, even when things can get stressful."
Customer: Andrew H.
Salesperson:Dennis King
Comment: " Dennis was very knowledgeable about the truck he sold to us. Any questions we had, he had answers and he was very through in answering them. He made sure we were very satisfied with the product he presented." " Dennis got us the best deal that he possibly could. We wanted a little more for our trade in and Dennis made it happen. We were very pleased with him." "Susan was awesome!!! We were babysitting my nieces (1 2 yr old and 1 6 month old) and she got the 2 yr old something to color with and talked with her to keep her involved." "She was quick and efficient in what she was doing and was very knowledgeable about the financing process. She didn't "push" products at us and we loved that!" "What more can I say... Dennis King is the best salesperson we have every worked with!!! 5++++ Stars!!! "
Customer: Darren S.
Salesperson:Tony Divino
Comment: "I wasn't hassled or pressed to do more than I wanted. I like the no-pressure experience at Tony Divino. I have purchased at stores in Salt Lake and driving 30 miles to Tony's was well worth it." "He personally visited with me at a meeting and told me he appreciated my business. He's an impressive businessman." "Susan was outstanding. The whole financing experience was painless. Plus, I've never purchased an extended warranty in my life. And I had always prepared myself to decline it when offered. But Susan raised compelling reasons why I should consider it so I bought it, and I'm still pleased with the purchase." "I'm almost looking forward to my first service to see if the service shop matches up to the professional level demonstrated by the sales group."
Customer: Lisa A..
Salesperson: Rob Hansen
Comment: " After going back and forth too many times with another dealer, in person, only to get an exorbitant last best offer, I was amazed that Tony Divino gave me a quote that was significantly lower, right out of the gate - on nothing more than an e-mail quote request." "I live in another city from the dealership and the financing person actually offered to personally pick up my vehicle and drive it up to the dealership to have the additional options added on. And, she actually did end up picking up my car for this work." "My only hesitation at servicing my car at this dealership is that it is 45 miles from my house. But, they are so awesome to deal with, I might just service with them anyway."
Customer: Jeff K.
Salesperson: Chris McDowell
Comment: " Because of the sales person I bought at this dealership." "He was honest and knowledgeable."" He understood what I wanted and was able to guide me in the sales process." "I looked at other dealers but decided his honesty was what I needed." "I will buy from him again. He made me feel comfortable and at ease during the sale." "I had tons of questions and he was able to give the information I needed." "I would also post a testimonial of the positive process I experienced."
Customer: Doug H.
Salesperson: Lewis Decker
Comment: "Lewis Decker was my salesperson and was very honest with me on questions that I asked him about the vehicle I was interested in." "If he didn't know the answer, he was very willing to find out and give me the requested information." "I realized he was new to the job, but I have a feeling this man is on his way to be top salesperson one of these days! Keep up the great work Lewis." "I thought the service that I received was the Greatest that I have ever received at a dealership."
Customer: Lee K.
Salesperson: Guy Wright
Comment: " Guy Wright is a very nice person to work with. I wish more places had a salesman like him, buying things would be so much easier." "Sue's ability to help makes the transition go very smooth. She is the anchor person to a fine team."
Customer: Dennis S.
Service Writer: Ryan Judkins
Comment: "VERY HAPPY WITH RYAN IN SERVICE AND THE SERVICE I RECEIVED FROM YOUR DEALERSHIP." "THEY ARE THE BEST AROUND."
"I WOULD REFER ANYONE TO TONY DIVINO TOYOTA."
Customer: Michael T.
Salesperson: Dennis King
Comment: "I absolutely LOVED dealing with the salesman Dennis King. He was VERY knowledgeable and I will continue to go through him in the future!" "Sara Baca contacted me and emailed me her contact information. She told me to contact her if I needed anything. It was very nice to know the company cared enough to follow up with me
." "Susan in Finance was WONDERFUL! She understood what I wanted and needed and did everything to meet the goals I had. I hope to deal with her when I decide to purchase another vehicle. I already have recommended friends to this dealership."
Customer: Allister M.
Salesperson: Dennis King
Comment: "This was by far the easiest, lowest pressure discussion I have had in my life. I hope all of my future purchases are this simple.
All the people we dealt with were top notch - knowledgeable, friendly, efficient, and no hassles."
Customer: Shane P.
Salesperson: Edwin Campos
Comment: "Edwin was a great help and was very friendly. He really is the best car salesman we have ever worked with. Big thanks for such a great experience."
Customer: Shad M.
Salesperson: Mike Scoffield
Comment: " Nicole & Mike were amazing. They took the time to answer all our questions & were so helpful. They were awesome!"
Customer: Carole T.
Service Writer: Matthew Turley
Technician: Dustin Malan
Most Liked: "The courtesy of the personnel and the efficiency. They make a visit to have my car lubed or repaired a comfortable experience."
Customer: Traci M.
Salesperson: Tony Divino
Comment: We saw the article in the standard examiner about Lori Lee and her family and how Tony Divino had provided them with a new minivan for their family to get around in after the loss of Lori's husband. What a wonderful story . Way to go Tony Divino!
Customer: Chris P.
Salesperson: Tony Divino
Comment:"This is the best car purchase I have ever had. Tony Divino was terrific and dealt with me personally. Outstanding dealer. I have nothing but good words for Tony. It was really fun to buy a car from him. He is a special guy and Toyota should honor him. Tony is the greatest. The best Toyota Dealer in Utah."
Customer: Robin M.
Salesperson: Guy Wright
Comment: " Guy Wright at Tony Divino Toyota in Riverdale Utah has to be the best salesperson I have ever dealt with. It was the most pleasant experience and I am looking forward to buying another from him in December. "
Customer: Mark S.
Salesperson: Rob Hansen
Comment: " Mr. Hansen came into the dealership on a day off to help us. He was outstanding in every way. He went above and beyond our expectations. He has earned a loyal customer. "